This Cookie Policy explains how Sentiva LLC (“Sentiva,” “we,” “us,” or “our”) uses cookies and similar technologies when you visit our website, Trust Center, subdomains, and other online properties that link to this policy (collectively, the “Site”).
This policy also explains the choices available to you. For more information about how Sentiva processes personal data, please see our Privacy Policy.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They allow a website to recognize your device, remember your preferences, support security and improve your experience.
Similar technologies include pixel tags, scripts, local storage, and software development kits (SDKs) in mobile apps. We refer to all of these collectively as “cookies.”
2. Why We Use Cookies
| Category | Purpose | Consent approach |
|---|---|---|
| Strictly necessary | Required for core website and product functionality, such as security, authentication, session management, load balancing, fraud prevention, and storing cookie preferences. | Always active because they are necessary to provide the Site or service. |
| Analytics / performance | Help us understand how visitors use the Site, which pages are useful, and where users may experience issues, so we can improve content and user experience. | Used only where consent is required and obtained. |
| Functionality / preferences | Remember choices such as language, region, or user preferences to provide a more personalized experience. | Used only where consent is required and obtained. |
| Marketing / advertising | Help us measure campaigns, understand ad performance, build audiences, and deliver more relevant ads on third-party platforms. | Used only with consent where required. These technologies may involve “sharing” personal information under California privacy law. |
| Security and fraud prevention | Help protect Sentiva, our users, and our services from abuse, bots, suspicious activity, and unauthorized access. | Usually treated as strictly necessary where required for security. |
3. Cookie Consent and Control
When you first visit the Site, we may display a cookie banner or consent tool that allows you to accept, reject, or customize non-essential cookies.
Until you make a choice, only strictly necessary cookies are set, except where local law allows otherwise. Analytics, functionality, and marketing cookies are used only where consent is required and obtained.
Your preferences may be stored for a limited period so that we can remember your choice. You can change your preferences at any time using the Cookie Settings link in the website footer, where available.
You may also clear or block cookies through your browser settings. Blocking some cookies may affect website or product functionality.
3.1 EU/UK Visitors
For visitors in the European Union, European Economic Area, and United Kingdom, Sentiva uses non-essential cookies only with consent where required by applicable law.
Strictly necessary cookies are used because they are required to provide the Site or service, support security, remember your cookie preferences, or enable core functionality.
You may withdraw or update your consent at any time using the Cookie Settings link in the website footer, where available.
3.2 California Visitors
Sentiva does not sell your personal information. We may "share" personal information through marketing cookies that enable cross-context behavioral advertising. California residents may opt out of this by opting out of non-essential cookies.
4. Third-Party Cookies
We may use trusted third-party providers to support website analytics, advertising, customer support, security, product experience, and other operational purposes.
These providers may set cookies when you interact with our Site, our product, our communications, or our ads on third-party websites. Third-party providers may include analytics providers, advertising platforms, CRM and marketing tools, customer support tools, hosting providers, security providers, and embedded service providers.
Third-party cookies are subject to the privacy and cookie practices of the relevant provider. Where required, we use consent controls to give you choices over non-essential third-party cookies.
5. Managing Cookies in Your Browser
Most browsers allow you to refuse, delete, or block cookies. You can usually find these controls in your browser’s privacy or security settings.
Guidance for common browsers is available here:
Chrome: https://support.google.com/chrome/answer/95647
Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/
Edge: https://support.microsoft.com/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09
Browser controls are separate from Sentiva’s Cookie Settings. If you use a different browser or device, or clear your cookies, you may need to update your preferences again.
6. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, our services, legal requirements, or our use of cookies and similar technologies.
When we update this policy, we will revise the “Last updated” date. If changes are material, we may provide additional notice or ask you to update your cookie preferences where required.
7. Contact Us
Questions or concerns about this Cookie Policy or our use of cookies can be sent to:
Sentiva LLC
254 Chapman Rd, Ste 208 #20742
Newark, Delaware 19702
United States
Email: dpo@sentiva.ai
You can withdraw or update consent for non-essential cookies at any time using the Cookie Settings link in the website footer, where available.